Welfare Benefits & Money Advice Service

Halton Housing



Our Welfare Benefits and Money Advice Team is ready to provide guidance and aid to both customers and their household members on various aspects of welfare benefits, debt management, and financial advice. To access our support, you need to either be a Halton Housing customer or reside within a Halton Housing property.


Available In
  • Halton
Available to Age Groups
  • No Restriction
What we can help with
  • Help and advice about money and debt issues
Available to these Groups
  • All Groups

Additional Information

Our Welfare Benefit and Money Advice Team is at your service, available to you and your household members seeking guidance and support for matters related to welfare benefits, debt management, and financial advice. Whether you require a benefit check to ensure you're receiving all entitled benefits, assistance in budgeting and rent payment, or help with benefit application forms and challenging decisions, our team is here to assist you.

We offer various options for consultations, including office appointments at our location or Job Centre Plus offices in Runcorn/Widnes. We provide advice via telephone or face-to-face meetings, tailored to individual circumstances.

To access our help and advice, you can self-refer through MyHaltonHome or our Halton Housing App, available 24/7. Additionally, you can reach out via email at welfare@haltonhousing.co.uk or call us at 0151 510 5024.

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