The Local Welfare Assistance (LWA) Scheme provides a safety net to Wirral residents in the case of a disaster or emergency. It is there to meet one-off needs and not ongoing expenses, and therefore only one award will be made in any two year period.
- Available In
- Available to Age Groups
- No Restriction
- What we can help with
- Help to get household items and clothing
- Help with food and other essentials
- Information on government/council support schemes
- Some money for an emergency
- Available to these Groups
- All Groups
If you request support, we aim to process your application for food or utilities within two working days. We aim to process your application for other welfare support within five working days. We may request additional information or documentation from you at the time of your application and as part of the assessment. If you applied to us yourself (that is, not through a referring agency) we may refer your details to Citizens Advice Wirral who will contact you to give you further advice. Citizens Advice Wirral may share with us information about the outcome of any referral.
Please do not apply again while you are waiting to hear from us. This may affect the time it takes to process your request. We are working hard to get residents the help they need as quickly as possible. We will notify you of the outcome of your application by text message.
If you do not agree with a decision that has been made regarding the outcome of your application and you have additional information that you feel needs to be taken into account, you may contact 0151 606 2005 to discuss this further.