Justlife - Advice

We offer drop-in sessions at our centre in Openshaw, where people can access housing and benefits advice, support in troubleshooting tenancy issues, and skills-building activities. Residents can also access our support at their door steps during our weekly outreach sessions within unsupported temporary accommodation (UTA) across Manchester. In Manchester, we work exclusively with UTA residents living in B&Bs, hostels and houses of multiple occupation.

Opening Times

Monday: 11:00-13:00

Friday: 09:30-11:00

Our support services for people living in Unsupported Temporary Accommodation

People in need of ongoing support are assigned two main key workers who’ll work with them to identify the areas that need addressing and come up with an action plan.

This could involve:

• Troubleshooting housing issues
• Seeking and securing new housing options
• GP registrations
• Accompanying them to health or benefits appointments
• Referring them for other specialist support

Once a new home has been secured, we help them move in and find furniture and essential appliances, continuing to support them as they settle in.

Our approach to supporting homeless people in Manchester

Everything we do is centred around giving residents of Unsupported Temporary Accommodation the best possible chance of moving away from homelessness. We adopt a Trauma-Informed Care (TIC) approach to ensure that our services recognise the impact of trauma on the people we work with, and to prevent them from feeling re-traumatised while accessing our support.

Our work falls into four main areas to facilitate their transition into a stable home:

• Health and wellbeing - Addressing medical needs
• Housing - Sourcing stable housing
• Connection - Connecting with relevant professional services
• Voice - Speaking up about and challenging their living situation