Overview
We offer free, independent advice and equipment to make your home warmer, more comfortable and cheaper to heat.
Details
- Available In
- Allerdale
- Barrow-in-Furness
- Carlisle
- Copeland
- Eden
- South Lakeland
- Available to Age Groups
- No Restriction
- What we can help with
- Advice on how to save energy & water
- Bank & utility company support schemes
- Information on government/council support schemes
- Available to these Groups
- Advisers and Support Providers
- All Groups
- Asylum Seekers
- Chronically Sick
- Disabled
- Elderly
- Ex-Forces
- Ex-Offenders
- LGBT
- Single Parents
- Vulnerable Adults
- Young Families
Additional Information
Free energy-saving equipment
Such as free LED light bulbs, radiator reflectors, and remote controlled plugs.
Free draught proofing measures
Draft excluders, letterbox covers, key brushes, chimney balloons, etc.
Advice on heating
Including heating controls, boiler flow rates and thermostatic radiator valve settings.
Help with your energy bills
Understanding them, and advice on switching to a cheaper tariff or managing energy debt.
Smart Meter Advice
What they do, how they work, using smart meters or support with meter readings.
Funding opportunities
Support to access insulation and heating improvement schemes and grants.
Advice on water & ventilation
Including tackling damp and mould and advice on water saving.
Energy supplier support
We can call your supplier on your behalf to discuss a bill and help to refer you to other support agencies.
We may also be able to offer in depth advice on more extensive measures such as insulation, boilers, and heat pumps. This will be offered to households who are eligible for grants, such as ECO4, Great British Insulation Scheme, HUG2, and the Boiler Upgrade Scheme. We can also provide support to help you apply for grants and signpost to local and trusted suppliers.
Eligibility:
Everyone who lives in Cumbria is eligible for a free support call to answer any questions regarding domestic energy. We also offer home visits, which are offered to a wide range of eligibility criteria to ensure we can reach and support as many households as possible. Only one person in the household needs to tick one of our eligibility criteria, to make the whole household eligible to support. These include, but are not limited to:
Health Criteria: Illnesses exacerbated by the cold, cardiovascular or respiratory conditions, moderate to severe mental health (more criterion available).
Vulnerability Criteria: Households with children under the age of 16, or adults over the age of 65, physical or sensory disabilities, recently bereaved (more criterion available).
Income Criteria: Gross income less than £31,000, receiving pension credit, universal credit, disability or MoD administrated benefits (more criterion available).
For the full list of criteria, please follow the link, and press "Check my Eligibility for a Home Visit": Free home energy support - Futureproof Cumbria