Financial Support Service for Tenants

Regenda Homes



Should you require financial guidance or assistance, rest assured, we are here for you. Our specialized Financial Support Officers are committed to providing free, unbiased advice and aid exclusively to residents of Regenda Homes.


Available In
  • Cheshire East
  • Cheshire West and Chester
  • Fylde
  • Liverpool
  • Oldham
  • Rochdale
  • Rossendale
  • Sefton
  • St Helens
  • Tameside
  • Trafford
  • West Lancashire
  • Wirral
  • Wyre
Available to Age Groups
  • No Restriction
What we can help with
  • Help and advice about money and debt issues
  • Help with accommodation or my tenancy
Available to these Groups
  • All Groups

Additional Information

Our dedicated Financial Support Officers extend their assistance with a range of issues, providing complimentary and unbiased advice to residents. These areas of support include:

  • Guidance on benefits, including assistance with applications (online, form completion, phone applications, etc.)
  • Assistance with benefit appeals and contesting erroneous decisions (including sanctions)
  • Specialised aid concerning Universal Credit, encompassing application support, changes in circumstances, and verifying accurate award calculations
  • Grants to address urgent needs such as rent arrears or essential household items
  • Help with managing utility debts (gas, electricity, and water)
  • Budgeting advice
  • Information on opening a bank account
  • Referral to suitable sources for confidential, complimentary debt advice
  • New Regenda tenants undergo a financial health check to ensure appropriate benefits and support are provided from the outset of their tenancy.

For queries, please dial 0344 736 0066 and request to speak with our Financial Inclusion Team.

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