As a tenant of Bolton at Home, if you are facing financial concerns that might be impacting your ability to pay your rent, don't hesitate to reach out to us. Our team is here to provide support and ensure you have access to all available options to help you maintain your tenancy successfully.
We can assist you in making benefit claims and setting up payment plans tailored to your specific situation. Remember, you don't have to face these challenges alone; we are here to help and support you throughout the process. Please don't hesitate to talk to us – we are ready to assist you.
- Available In
- What we can help with
- Help and advice about money and debt issues
- Available to these Groups
- All Groups
At Bolton at Home, our dedicated team of 9 Money Advisors is here to provide comprehensive support to our customers. We offer assistance in various areas, including:
- Application and support for all benefit claims.
- Guidance and representation for appeals and tribunals.
- Debt advice, including Debt Relief Orders (DROs) and Bankruptcy assistance.
- Budgeting support to help manage finances effectively.
- Hardship support, including aid for food and fuel expenses.
We are committed to addressing all aspects of financial worries, and when necessary, we collaborate with a range of internal and external services to ensure our customers receive comprehensive support.
To begin, all we need is a brief description of the issues and concerns you are facing, along with your name, address, and telephone number. Upon receiving your referral, a member of our admin hub will reach out to you and schedule a convenient telephone drop-in session. During this session, one of our Money Advisors will work with you throughout your case, providing the necessary support tailored to your specific needs.
Our services include benefit entitlement checks, support with benefit applications, assistance with appeals and tribunals, debt management, negotiation with creditors, budgeting advice, and much more. We are here to provide the guidance and help you need to navigate through financial challenges and improve your overall financial well-being.