Cobalt has established a specialised team dedicated to offering valuable guidance and pragmatic strategies for effectively handling your financial matters in your daily life.
When you contact our Welfare Benefits team via the advice line, you will be linked with an advisor who will conduct a preliminary assessment and furnish general advice regarding benefits, using the information you provide during the call.
For cases that involve greater complexity or necessitate a comprehensive evaluation of your circumstances, the matter will be reviewed by a Welfare Benefits Officer.
- Available In
- Available to Age Groups
- No Restriction
- What we can help with
- Help with accommodation or my tenancy
- Available to these Groups
- All Groups
Our Advice Team can help and advise our tenants on a wide range of issues including:
- Eligibility for benefits
- Concerns related to Housing Benefit and Council Tax
- Addressing rent arrears
- Matters pertaining to Possession and Eviction
- Navigating priority bills
- Grasping the process of understanding and completing benefit forms
- Assistance in cases where a benefit decision appears erroneous
If financial challenges arise, our welfare team is readily available to offer advice and assistance.