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Getting you the help you need

It can be very worrying if you’re struggling with money and debt issues, finding out where you might be able to get help and support is sometimes very difficult.

That is where the Hardship Hub comes in, if you live in the North West we are here to help point you in the right direction to find real solutions to your problems. You can use this website to find a qualified not-for-profit advisor who will be able to help, to find the location of a local foodbank to help feed your family or simply to find someone with a friendly ear that you can talk to.

To get started simply let us know what you need and where you live, and we’ll give you some options. Everything is confidential and we will not hold any personal information on you.

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Find a help scheme

Welcome to the Hardship Hub

This website contains information on the support services offered by a wide range of organisations including utility companies, financial services businesses, housing associations, Citizens Advice and local charities. Some of these services are open to applications from the public and some require a referral from an approved agency. For unregistered users, we provide contact information to services that welcome applications from the public. For other services, we will direct you to someone who can help arrange a referral.

Not-for-profit money advisors and providers of support services can register with the Hardship Hub in order to gain access to all contact details and add appropriate services to the Hub. We hope the Hardship Hub helps you find the support you need.

Further Useful Resources

Money Helper

This Government site provides lots of useful information about benefits and pensions, trying to cut through the jargon and complexity to explain your options, what you need to do and how you can do it.

Visit Site

Turn 2 Us benefit calculator

If you want to know what benefits you might be entitled to this website can help. Answer some simple questions about your domestic and financial situation and they’ll provide you with a guide to what benefits you might be able to claim.

Visit Site

IE Hub

The first step in getting to an agreement with organisations to which you owe money is putting together an income and expenditure statement. This site helps you compile this information once and share it with utility and finance companies.

Visit Site

Help for Households

This website has been produced by the Government to let people know what support is available to help with the cost of living crisis. It also provides great money and energy saving tips.

Visit Site

Latest Updates

Message Community Groceries Across the North-West

Message Community Groceries Across the North-West

Message Community Groceries provide food, essential education and metal health support in communities across the North West.

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Save water, save energy, save money!

Save water, save energy, save money!

Here are a few simple tips on how to save money on your water bills. Follow the guidance and you could save around £130.

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Help with Your Water Bill

Help with Your Water Bill

United Utilities offer a range of options to help people pay their water bill.

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